Patients and Visitors

We provide exceptional care that’s close to home.

For over 125 years, Gritman has been caring for patients and their loved ones with compassion and technical expertise. We are dedicated to living the Gritman promise, helping you heal and live well. Everyone in the Gritman Family is committed to helping you receive the best care possible. Send a greeting card to a patient.

Guidelines for Visitors

The support of family and friends can be integral to a patient’s treatment and well-being. We welcome patient visitors to our hospital and clinic system as part of our mission to provide exceptional care.

Facemasks are required in health care facilities. Facemasks must be worn in our hospital, clinics, offices, and all care areas regardless of vaccination status. We follow the CDC guidelines that facemasks are required in health care facilities. Please help us by bringing your own mask with you. Cloth masks are acceptable. If you do not have a mask, one will be provided to you.

  • All visitors are required to wear a facemask in the hospital at all times. In the patient room, visitors must wear a mask when staff are present.
  • Hospital visiting hours are 8 a.m. to 8 p.m.

Visitor guidelines vary by unit-please read carefully:

COVID-19 Care Unit: COVID-19 Care Unit patients are allowed one (1) visitor during specified visiting hours. Exceptions may be made if the patient is under age 18, at the end of life and/or requires a support person.
Emergency Department: ED patients can have one adult accompany them to registration after being screened. Emergency Department staff will determine whether visitors can be allowed in patient rooms. If the patient requires admission to another hospital department, that department’s policy will be enforced.
Medical Surgical (MSU): Visitors are welcome during visiting hours of 8 a.m. to 8 p.m.
Critical Care Units (CCU): Patients are allowed two (2) visitors at a time in a patient room. Additional arrangements can be made for minors visiting a patient room.
Surgical Services: Patients are allowed one (1) approved visitor throughout their visit. Please note that if the patient requires admission to the MSU or CCU, that unit’s policy is then enforced.
Family Birth Center: Visitors are welcome during visiting hours of 8 a.m. to 8 p.m.
Medically Essential Support Person: We allow one (1) companion for patients for whom a support person has been determined to be medically necessary for the care of the patient. This includes patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia.
Minors: Exemptions may be made to some visitor limits if the patient is under age 18.
End-of-Life Situations: Certain exceptions may be made for end-of-life situations.

Entrance Restrictions:

Screening Precautions: Everyone entering our hospital and clinics is subject to screening precautions. If you are a patient and a staff member is not at the entrance, please press the emergency call button located just inside the exterior door for assistance when you arrive.
Main Entrance: (south side of the building): Our main entrance is closed to the public except for patients for Surgery, Family Birth Center, Palouse Urology, Wound Healing, and Interventional Pain.
Emergency Entrance: (Main Street side of the building): Our emergency entrance is open for all emergency, diagnostic imaging, laboratory, and other scheduled services.

We understand how important the support of loved ones and friends is to patients during their hospital stay. Our restrictions allow us to do everything we can to protect you, patients and our community. We are encouraging alternative means of communication through cellphones, social media or other mobile devices.

We work closely with the Centers for Disease Control and Prevention, Public Health-North Idaho Central District, other hospitals and other state and national agencies to develop policies that help to best protect our patients.

This is an evolving situation and Gritman Medical Center will take additional steps to help prevent the spread of infectious disease as necessary. If you have any questions, please contact Gritman Administration at 208-883-2220.

View Our Services

We look forward to welcoming you. Please use these resources to find out what to expect during your visit. Explore the links below to learn more.
Appointments
Call us or schedule your appointment online.
Bertie’s Gift Shop
Browse our selection to find the perfect gift or order flowers online. All proceeds are reinvested back into Gritman.
Billing Information
Gritman Medical Center offers convenient bill pay options and financial assistance.
Dining
Enjoy a meal at the Courtyard Café or grab a panini or latté from the Pearl Bistro.
Donate
Your generosity helps support our mission of providing extraordinary care to improve the health of the people in our communities.
Education
Gritman offers classes, events and support groups for the community, health care professionals and employees.
Location & Hours
Gritman offers convenient health care access throughout the region.
My Health Records
Log in to your patient portal for 24/7 access to your information and learn how to retrieve copies of your medical records.
Plan Your Stay
Be sure to follow your doctor’s guidelines, including any special instructions prior to your stay at the hospital.
Parking & Hospital Maps
Parking at Gritman Medical Center is free for patients and visitors.
Patient Rights & Responsibilities
You have the right to quality, compassionate care.
Share Your Story
Are you a Gritman patient, family member or donor with an amazing story? Tell us!
Where To Stay
Nearby lodging options for you or a loved one that are requiring an overnight stay near the hospital.
Volunteer
Donate your time to help enhance the patient experience and strengthen our community.

Keeping patients safe and happy

Gritman Medical Center continues to far exceed national safety benchmarks

Chief Quality Officer Connie Osborn (left) and infection prevention nurse Annette Veneziano help ensure the safety and comfort of patients at Gritman.

Our staff takes cleanliness and infections seriously, and the hospital’s very low infection rate is the result of a committed team working together to provide the best care. Gritman emphasizes hand hygiene, education and training, and we are committed to innovating and investing in the latest technology and tools to ensure the safety of patients and staff.

Read more

Send a Greeting Card

Have a loved one staying with us at Gritman Medical Center? Our patients appreciate well wishes from friends and family. Use our free, personalized greeting card form to send them some cheer during their stay.

This free service is available for inpatients currently staying at Gritman Medical Center’s main hospital. In order to protect patient privacy, Gritman is unable to confirm if a patient is staying at our hospital or if the message was delivered. The contents of your card will be received by one of our volunteers as they prepare your card for delivery.

Weekend requests will be delivered on the following Monday.

Patient's name
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Your Name
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