Billing Information

Ready to help you understand your bill and payment options.

Your bill from Gritman Medical Center covers services provided by the hospital, such as your room and nursing care. It may also include services ordered by your physician, such as x-rays, laboratory tests, medical supplies, medication and oxygen. Your bill does not include charges by your personal physician, surgeon, pathologist, radiologist and other specialists. These providers will send you a separate bill for their services.

Gritman Medical Center makes every effort to collect payment from your insurance company. However, if your insurance company pays only a portion of the bill, you may be responsible for payment of the remaining balance.

Holding a mobile phone with Gritman billing information

How to Pay

Gritman Medical Center accepts payment through cash, credit cards and checks. We can offer interest-free monthly payment plans unless legal action has occurred on an outstanding balance.


Pay your billing statement balance by credit or debit card online anytime, anyplace.

Pay My Bill Online


Gritman Medical Center call 208-883-2224 to make a payment.

Gritman’s Moscow Family Medicine, Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons or Orthopedic Surgeons clinics, please call 208-882-4611 to make a payment.

Hours: Monday – Friday, 8 a.m. to 5 p.m.
Closed on major holidays


Follow the instructions on your bill or statement. Mail payments to the following address:

Gritman Medical Center
Patient Financial Services
P.O. Box 8007
Moscow, ID 83843


Patient Financial Services
Gritman Federal Building
220 E. Fifth St.
Moscow, ID 83843

Hours: Monday – Friday, 8 a.m. to 5 p.m.
Closed on major holidays

Our Commitment to Price Transparency

Gritman Medical Center is committed to supporting the Centers for Medicare & Medicaid Services (CMS) effort to build transparency and awareness of hospital pricing and quality.

Learn About Price Transparency

Contact your health insurance company and provide them with the Gritman billing codes to learn more about potential costs and coverage under your plan during this public health emergency.

Financial Assistance Programs

If you need to apply for financial assistance, our team is available to offer information, clarification and support. Learn more about our financial assistance programs for medical bills and prescriptions, as well as the Bosom Buddies and Light a Candle programs. 

If you require financial assistance to pay your bill, please contact a financial counselor at 208-883-2223.

Common Billing Questions

We want to reduce your financial worry as much as possible. Gritman’s Financial Services representatives can help you understand the billing and insurance process and apply for financial assistance.

The Financial Assistance Program is based on the Federal Poverty Income Guidelines. Gritman Medical Center uses a sliding scale of up to 400 percent of those guidelines.

Gritman Medical Center’s assistance programs, including Charity Care, may be available to help you pay your medical bill. If you meet federal and state guidelines, you may be eligible for Medicaid, SLH, Social Security Administration (SSA) or Supplemental Security Income (SSI).

Contact a Patient Financial Counselor at 208-883-2223.

You may receive a bill from the hospital even though you were not a patient. If your doctor performed lab work or a biopsy in his or her office and sent it to the hospital for analysis, you will receive a bill for this service. You will also receive a bill from your physician for his or her service.

Call Patient Financial Services at 208-883-2224 as soon as possible to provide the following information or fax the information to 208-883-6580:

  • Name of the insurance company
  • Policy number
  • Group number
  • When the policy started
  • Where the claim should be mailed
  • Name of the policy holder
  • The relationship of the policy holder to the patient
  • Date of birth of the policy holder

We encourage you to contact us promptly for assistance in managing your account.

Gritman Medical Center billing, please call 208-883-2224.

Gritman’s Moscow Family Medicine, Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons or Orthopedic Surgeons clinics billing, please call 208-882-4611.

Hours: Monday – Friday, 8 a.m. – 5 p.m.

If you have more than one account with Gritman Medical Center, you may combine them for payment arrangements after appropriate insurance payments have been received. All accounts must have a current balance and must not have been placed with an agency or have legal action pending.

This informational sheet breaks down each element of your bill. If you are still having trouble, please contact one of our billing representatives at the number listed below.

Gritman Medical Center accepts most health insurance plans. Please contact a member of our Patient Financial Services office for more information at 208-883-2224.

Patient Financial Services
220 E. Fifth St., Moscow, Idaho 83843