Billing Information
Ready to help you understand your bill and payment options.
Your bill from Gritman Medical Center covers services provided by the hospital, such as your room and nursing care. It may also include services ordered by your physician, such as x-rays, laboratory tests, medical supplies, medication and oxygen. Your bill does not include charges by your personal physician, surgeon, pathologist, radiologist and other specialists. These providers will send you a separate bill for their services.
Gritman Medical Center makes every effort to collect payment from your insurance company. However, if your insurance company pays only a portion of the bill, you may be responsible for payment of the remaining balance.
How to Pay
Gritman Medical Center accepts payment through cash, credit cards and checks. We can offer interest-free monthly payment plans unless legal action has occurred on an outstanding balance.
Online
Pay your billing statement balance by credit or debit card online anytime, anyplace.
Telephone
Gritman Medical Center call 208-883-2224 to make a payment.
Gritman’s Moscow Family Medicine, Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons or Orthopedic Surgeons clinics, please call 208-882-4611 to make a payment.
Hours: Monday – Friday, 8 a.m. – 5 p.m.
Closed on major holidays
Follow the instructions on your bill or statement. Mail payments to the following address:
Gritman Medical Center
Patient Financial Services
P.O. Box 8007
Moscow, ID 83843
In-Person
Patient Financial Services
Gritman Federal Building
220 E. Fifth St.
Moscow, ID 83843
Hours: Monday – Friday, 8 a.m. – 5 p.m.
Closed on major holidays
Our Commitment to Price Transparency
Gritman Medical Center is committed to supporting the Centers for Medicare & Medicaid Services (CMS) effort to build transparency and awareness of hospital pricing and quality.
Learn About Price TransparencyContact your health insurance company and provide them with the Gritman billing codes to learn more about potential costs and coverage under your plan during this public health emergency.
COVID-19 Testing CostsFinancial Assistance Programs
If you need to apply for financial assistance, our team is available to offer information, clarification and support. Learn more about our financial assistance programs for medical bills and prescriptions, as well as the Bosom Buddies and Light a Candle programs.
If you require financial assistance to pay your bill, please contact a financial counselor at 208-883-2223.
Common Billing Questions
What if I need financial assistance to pay my bill?
We want to reduce your financial worry as much as possible. Gritman’s Financial Services representatives can help you understand the billing and insurance process and apply for financial assistance.
The Financial Assistance Program is based on the Federal Poverty Income Guidelines. Gritman Medical Center uses a sliding scale of up to 400 percent of those guidelines.
View Gritman Medical Center’s assistance programs, including Charity Care, may be available to help you pay your medical bill. If you meet federal and state guidelines, you may be eligible for Medicaid, SLH, Social Security Administration (SSA) or Supplemental Security Income (SSI).
Contact a Patient Financial Counselor at 208-883-2223.
Why am I getting a bill when I have not been in the hospital?
You may receive a bill from the hospital even though you were not a patient. If your doctor performed lab work or a biopsy in his or her office and sent it to the hospital for analysis, you will receive a bill for this service. You will also receive a bill from your physician for his or her service.
I forgot to give my insurance information. What should I do?
Call Patient Financial Services at 208-883-2224 as soon as possible to provide the following information or fax the information to 208-883-6580:
- Name of the insurance company
- Policy number
- Group number
- When the policy started
- Where the claim should be mailed
- Name of the policy holder
- The relationship of the policy holder to the patient
- Date of birth of the policy holder
I have a question about my bill. What should I do?
We encourage you to contact us promptly for assistance in managing your account.
Gritman Medical Center billing, please call 208-883-2224.
Gritman’s Moscow Family Medicine, Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons or Orthopedic Surgeons clinics billing, please call 208-882-4611.
Hours: Monday – Friday, 8 a.m. – 5 p.m.
Can I combine my accounts and make payment arrangements?
If you have more than one account with Gritman Medical Center, you may combine them for payment arrangements after appropriate insurance payments have been received. All accounts must have a current balance and must not have been placed with an agency or have legal action pending.
How do I decode my bill?
This informational sheet breaks down each element of your bill. If you are still having trouble, please contact one of our billing representatives at the number listed below.
How do you bill for automobile and third-party liability accident insurance?
If information is provided, we will bill your personal primary automobile insurance for all auto accidents. Your personal auto insurance can make payment on your claim, and then your agent may bill the at-fault insurance policy for reimbursement. Since our relationship is with you and not your auto insurance company, it is often necessary for you to inquire on your hospital claim with your auto insurance carrier.
What health insurance plans does Gritman Medical Center accept?
Gritman Medical Center accepts most health insurance plans. Please contact a member of our Patient Financial Services office for more information at 208-883-2224.
