Epic - Launching June 24!

Epic Logo

We are making improvements to our computer systems. Locations throughout the Gritman Medical Center system are upgrading to a new Electronic Health Record system.

Starting Monday, June 24, all Gritman Medical Center locations will be utilizing the OCHIN Epic Electronic Health Record that will allow for better communication and improved quality of care between patients, their providers and clinics.

MyChart on cell phone


This new system will include a single patient portal, called MyChart, that will be accessible via the web and mobile app (Android | iPhone). Your MyChart portal will be a one-stop location for lab test results, appointment scheduling and communication with your doctor. We look forward to sharing this new system with you.

MyChart Uses:

  • Manage Appointments
  • Communicate with your Provider
  • Request Prescription Refills
  • Keep Track of Immunizations
  • Access Test Results
  • Pay Bills

Current Resources

Please be patient with our transition. Please use the following links until June 24.

Request an Appointment


Access Medical Records

Patient Portals

Pay My Bill


Resources At A Glance

You may also notice a few changes to the printed communication you receive from your provider as a result of this upgrade. Please also note that registration for your next appointment may take a little longer as we bring everyone into this new system.

Please ask our staff questions about the new system.

Q: I receive services at another health care facility that uses Epic and MyChart. Will I be able to connect my different hospital accounts within the app?

A: Yes! There is an option within the MyChart app to link your accounts from Gritman and other health care facilities. Your providers at other facilities that use Epic will also be able to see important information from your Gritman record, like visit notes and test results, for visits that take place after Epic goes live at Gritman.

We will continue to offer personalized phone support for our new patient portal during normal business hours of 8:30 a.m. to 4 p.m., Monday-Friday.

Please call 208-883-6092 for MyChart phone support.

You can still call your hospital or clinic location of choice to schedule your appointment. See a list of hospital and clinic phone numbers.

We will continue to store all existing and historical medical records in a safe and secure manner in accordance with HIPAA (Health Insurance Portability and Accountability Act) guidelines. You will continue to have the ability to request copies of your historical medical records through our Health Information Management Department.

Requesting Your Medical Records

Recent Medical Records

All Medical Records produced on or after June 24, 2024, are available through MyChart.

Historical Medical Records

To request copies of your historical records, please start with where you were seen and follow these instructions:

For Gritman Medical Center and Gritman Therapy Solutions patients, please complete the Authorization to Release Protected Health Information or call 208-883-6092.

For Gritman | Moscow Family Medicine clinic locations follow these instructions or call 208-882-2011.

For Gritman’s Potlatch, Kendrick, Troy and Internal Medicine locations, please complete the Authorization to Release Protected Health Information or call your Gritman clinic location.

Learn More

Epic is a registered trademark of Epic Systems Corporation.

Gritman Medical Center
700 S. Main Street Moscow, ID 83843