Portals & Health Records

To request copies of your records, please start with where you were seen and follow theses instructions:

• For Gritman Medical Center and Gritman Therapy Solutions patients, please complete the Authorization to Release Protected Health Information or call 208-883-6092
• For Gritman | Moscow Family Medicine clinic locations follow these instructions or call 208-882-2011
• For Gritman’s Potlatch, Kendrick, Troy and Internal Medicine locations, please complete the Authorization to Release Protected Health Information or call your Gritman clinic location

Failure to provide all requested information, including a photocopy of your valid state, federal or military issued identification, may cause a delay in processing your request.

Return the signed authorization form to Gritman Medical Center by one of the following methods:

Email:
medicalrecords@gritman.org

Fax:
208-883-6559

Mail:
Gritman Medical Center
Attn: HIM Department
700 S. Main St.
Moscow, ID 83843-3046

In-Person:
Due to the COVID-19 health emergency, access to the hospital is restricted. Please enter Gritman Medical Center at the Emergency Department entrance located on Main Street. You will be greeted by a team member and after being screened, a medical records representative will be contacted to assist you. Our hospital medical records team is available Monday – Friday, 8:30 a.m. to 4 p.m. We are usually able to process requests within five business days.

Please bring legal identification containing your picture, signature and date of birth. State, federal and military issued identification cards are accepted. NOTE: if you are requesting records for a deceased individual, you must bring a certified, state-issued certificate of death.

Fees for Requests

Print
1-30 pages: No charge
31+ pages: $6.50

Electronic
USB flash drive: $11
CD: $6.50

Requesting Records on Behalf of a Patient

The following individuals are permitted by law to authorize the disclosure of a patient’s health care information:

• Parent or legal guardian of a minor (younger than the age of 18)
• Legal guardian of a patient who has been judged incompetent to manage their personal affairs by a court
• Attorney or guardian appointed for the patient by a court
• Agent of the patient under a medical power of attorney
• Personal representative or statutory beneficiary of a deceased patient

Birth certificates for babies born at Gritman Medical Center are issued by the Idaho Bureau of Vital Records and Health Statistics and mailed 4-6 weeks after the birth. If you have not received your baby’s birth certificate within six weeks, please contact the following:

Bureau of Vital Records & Health Statistics
450 West State Street
Boise, ID  83702
Phone: 208-334-5988
Email: IVR@DHW.IDAHO.GOV

If you need to order a replacement birth certificate, visit the Idaho Department of Health and Welfare website for details.

Having a medical advanced directive on file is the best way to make sure your health care wishes are followed. It allows you to provide instructions on who can make medical decisions for you in the event you are unable to make them yourself. An advanced directive also allows you to determine the type and amount of care you wish to receive. Download the Idaho Health Care Directive Registry form or the Living Will and Durable Power of Attorney for Health Care form to make sure your document is recorded. Fivewishes.org is a good resource to use as you consider documenting your wishes and health care preferences.

If you or someone you help care for has been diagnosed with advanced illness or frailty, you should consider completing a POST (Physician Orders for Scope of Treatment) form in addition to an advance directive. Your doctor can help guide you through the process of completing an Idaho POST (an Idaho POST must be signed by a physician to be valid).