At Gritman Medical Center, we care about you as a patient. We believe you have the right to quality, compassionate care. Gritman Medical Center prohibits discrimination based on age, race, ethnicity, religion, culture, language, the presence of any sensory, physical or mental disability, socioeconomic status, marital status, sex, sexual orientation and gender identity or expression.
You have a right to…
Gritman Medical Center welcomes comments from all patients, visitors, physicians, other health care providers and employees regarding our services and personnel. Our goal is to provide quality services in a safe, respectful environment. We would like to hear about your experiences, both positive and negative, in order to constantly improve patient care.
If you have a concern or want to report a patient safety event during your hospital stay, please allow us the opportunity to assist you immediately. You may talk with any caregiver or request to speak with the charge nurse, house supervisor or department director. You may call the hospital switchboard operator at 208-882-4511 for assistance in contacting the appropriate person.
If your concern has not been satisfied, please notify administration:
Gritman Medical Center Administration
700 South Main Street
Moscow, ID 83843
208-883-2220
For Medicare patient concerns, you may also contact:
KEPRO
Toll-free: 888-305-6759
Local: 813-280-8256
TTY: 855-843-4776
www.keproqio.com
You may contact either of the following:
Idaho Department of Health and Welfare
Bureau of Facility Standards
450 W. State Street, 6th Floor
Boise, ID 83702
208-334-6626
The Joint Commission
Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
1-800-994-6610
Fax: 630-792-5636
www.jointcommission.org
Gritman Medical Center subscribes to voluntary Standards of Excellence as set forth by The Joint Commission. Your comments and constructive concerns will help us in our goal to continually improve the quality of our services. Please be assured that your comments will not affect your care at Gritman Medical Center. Your feedback is greatly appreciated.
If you have any further questions, please contact Gritman Medical Center’s Director of Risk & Compliance 208-883-6250.