At Gritman Medical Center we care about you as our patient. We believe you have the right to quality, compassionate care. We respect, protect and promote your patient rights. Gritman Medical Center prohibits discrimination based on age, race, ethnicity, religion, culture, language, the presence of any sensory, physical or mental disability, socioeconomic status, marital status, sex, sexual orientation and gender identity or expression.
You have a right to…
Gritman Medical Center welcomes comments from all patients, visitors, physicians, other health care providers, volunteers and employees regarding our services and personnel. Our goal is to provide you with quality services in a safe and respectful environment. We would like to hear about your experiences, both positive and negative, in order to constantly improve patient care.
Please inform us of your feelings and opinions.
If you have a concern while receiving care at any Gritman Medical Center locations, please allow us the opportunity to assist you immediately. You may talk with any caregiver or request to speak with the Charge Nurse, House Supervisor or Department Director. You may call the hospital switchboard operator at 208-882-4511 for assistance in contacting the appropriate person to speak with.
If your concern has not been satisfied, please notify:
Gritman Medical Center Administration
208-883-2220
700 South Main Street
Moscow, ID 83843
For Medicare patient concerns, you may also contact:
Kepro
Toll-free: 1-888-305-6759
You may contact either of the following:
Idaho Department of Health and Welfare
Bureau of Facility Standards
208-334-6626
3232 W. Elder St.
P.O. Box 83720
Boise, ID 83720-0009
Office of Quality and Patient Safety
The Joint Commission
1-800-994-6610
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
www.jointcommission.org
Gritman Medical Center subscribes to voluntary Standards of Excellence as set forth by The Joint Commission. Your comments and constructive concerns will help us in our goal to continually improve the quality of our services. Please be assured that your comments will not affect your care at Gritman Medical Center. Your feedback is greatly appreciated.
If you have any further questions, please contact Gritman Medical Center:
Chief Quality Officer at 208-883-6247.
Updated: July 2023